12 Month Warranty

Pink Parsnip Computers 12-Month Warranty – Buy with Confidence! 🔧🛠️

Pink Parsnip Computers Warranty

At Pink Parsnip Computers, we stand by the quality and reliability of every system we build. That’s why all of our gaming PCs come with a 12-month warranty as standard, giving you peace of mind and ensuring your PC performs at its best.

This warranty is provided directly by us and does not affect your statutory rights under UK consumer law.

Warranty Coverage

🔹 New PCs and New Components

  • All new systems and new components are covered by a 12-month Pink Parsnip Computers warranty.

  • Many new components may also include an extended manufacturer’s warranty, which can be used directly with the manufacturer after our 12-month cover ends.

🔹 Refurbished / Used PCs and Components

  • All refurbished PCs and used components (including graphics cards, CPUs, and motherboards) are covered by a 12-month Pink Parsnip Computers warranty.

  • Please note: used components do not include a manufacturer’s warranty — your cover is provided solely by us.

What’s Included

  • Repair or replacement of faulty hardware components under normal use.

  • Equivalent replacement parts where the original is unavailable.

  • Full system testing after any repair.

  • Step-by-step support from our team to guide you through the process.

What’s Not Covered

Our warranty does not cover:

  • Accidental or physical damage, including drops, impacts, or liquid exposure.

  • Cosmetic wear and tear (scratches, marks, or general ageing of components).

  • Issues caused by overclocking, BIOS flashing, or other modifications.

  • Software issues (operating system corruption, driver conflicts, viruses, third-party apps).

  • Natural component wear (fan noise, thermal paste degradation, RGB strip fading).

  • Damage caused by overheating due to poor maintenance (e.g. dust build-up).

  • Damage caused by pets, pests, or insects.

  • Problems caused by installing third-party hardware after purchase.

  • Loss of data.

Warranty Process

  1. Contact Support – Email us at office@pinkparsnip.co.uk with your order details and a description of the issue.

  2. Diagnosis – We may request troubleshooting steps or further details.

  3. Repair or Replacement – If covered, we will repair or replace the faulty component with the same or an equivalent part.

  4. Returns – Warranty is return-to-base. Customers are responsible for shipping costs to and from us. We recommend using the original packaging and insured shipping, as we cannot accept responsibility for transit damage or loss.

Limitations & Disclaimers

  • Warranty applies only to the original purchaser and is non-transferable.

  • Overclocking or operating hardware outside safe limits will void the warranty.

  • Warranty cover is limited to 12 months unless otherwise stated; manufacturer warranties may extend beyond this period.

  • This warranty does not cover shipping costs, software, or incidental/consequential losses.

✅ In short: Every PC from Pink Parsnip Computers comes with a 12-month warranty. New parts may also have additional manufacturer cover, while refurbished/used parts are covered solely by us. We’re here to help, but this warranty is designed to protect both you and us from misuse, damage, or unrealistic expectations.

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