Review your included 12-month warranty and extended Pink Parsnip Promise options before checkout.
Extra peace of mind for your Pink Parsnip gaming PC. Our optional extended care gives you longer hardware support, friendly help from our family run team, and a clear route to getting things sorted if something goes wrong.
Every Pink Parsnip gaming PC is built with care, tested before it leaves us, and supplied with our standard 12 month Pink Parsnip warranty. The Parsnip Promise is an optional upgrade for customers who want longer support after the first year.
It is designed to keep things simple. If your PC develops a genuine hardware fault with a supplied component during the covered period, we will help diagnose the issue, guide you through the next steps, and arrange an approved repair or replacement where the claim is valid.
You can choose the level of cover that best suits your build. Availability may vary depending on the PC, components, and whether the system is brand new, refurbished, or custom quoted.
Our standard cover for Pink Parsnip gaming PCs. Perfect for customers who want our normal build protection and support.
A great option if you want longer hardware support and extra peace of mind for your gaming PC.
Our longest care option for customers who want the most reassurance from Pink Parsnip Computers.
The Parsnip Promise focuses on genuine hardware faults with components supplied by Pink Parsnip Computers as part of your eligible PC build.
If you think your PC has developed a fault, we will keep the process as simple and friendly as possible.
Yes. The Parsnip Promise is completely optional. Your standard consumer rights are not affected whether you choose to add it or not.
No. The Parsnip Promise is designed for genuine hardware faults with supplied components. It does not cover accidental damage, liquid damage, physical damage, misuse or neglect.
No. Software issues such as Windows corruption, viruses, game crashes, driver conflicts, account problems or third party software issues are not covered as warranty repairs.
PC parts change quickly. If the exact part is no longer available, we may use an equivalent replacement part or a suitable alternative at our discretion.
In most cases, The Parsnip Promise should be selected when you buy your PC. If you have already purchased a PC from us, please contact us and we can confirm whether extended cover is still available for your build.
Customer fitted upgrades, third party repairs or changes made outside of Pink Parsnip Computers may affect your cover. If you want to upgrade your PC, speak to us first so we can advise you properly.
The Parsnip Promise applies only to eligible Pink Parsnip Computers PC builds and eligible supplied components. Cover starts from the original delivery or collection date of the PC.
Replacement parts may be equivalent rather than identical, especially where the original component has been discontinued or is no longer reasonably available.
The Parsnip Promise does not affect your statutory rights. Full terms, exclusions and eligibility apply. Please contact us before purchase if you have any questions about cover for a specific build.