Absolutely, that is what we are here for. You do not need any technical knowledge to buy from us. We will ask you four simple questions: what you play, whether you have a monitor, how you would like it to look, and what your budget is. Then we will suggest PCs that genuinely suit you.

If you are buying your first PC, or buying for someone else, have a read of New to PCs? Start Here.

Every PC listing has its own Gaming Performance Guide showing how it handles popular games. For Fortnite, our Fortnite FPS Guide lists expected frame rates for over 50 graphics cards at 1080p and 1440p.

These are realistic expected ranges, not guarantees, as performance can change with game updates, drivers and settings. If you are unsure, just ask us and we will give you an honest answer.

We build with both brand new and quality tested refurbished or used components, depending on the PC. Every listing tells you exactly which parts you are getting, including the exact processor model, so there are no surprises.

Refurbished and used parts are fully tested and covered by our 12 month warranty. You can read more on our Refurbished & Used Components page.

Yes. We build fully custom PCs from around £250 to £3000 and above, with over 100 cases to choose from and AMD or Intel platforms. Tell us your games, budget, preferred colours and any must have parts on our Build Request page and we will put together a quote.

If a PC you like is out of stock, you can request it here.

Yes. Your PC arrives as close to plug and play as possible, with Windows 11 installed and activated, drivers installed, and WiFi, Bluetooth, graphics and RGB lighting set up. Every PC is fully Windows 11 compliant, with no workarounds.

Every system is stress tested and benchmarked before it leaves us. Our Quick Start Guide walks you through unboxing and setup.

Yes. Even our entry level PCs have a processor upgrade path, room for extra storage and memory, and a power supply with headroom for a stronger graphics card later.

Please speak to us before fitting any parts yourself, as some changes can affect your warranty. We are always happy to advise or do the upgrade for you.

We do. We sell monitors, keyboards, mice, headsets, webcams, cases, cooling and more. If you want everything in one go, our bundles include a complete setup.

Where possible, yes. We build PCs live on TikTok several times a week, so you can watch yours come together and ask questions as we go. Many customers also receive a timelapse video of their build.

Built to order PCs are usually delivered within 7 working days. Ready built PCs are usually dispatched much faster. Larger or custom builds can take a little longer, and we will always let you know before you order.

Orders placed before 11am are usually processed the same working day. For full details see our Delivery Information.

Every PC is carefully packaged and sent by tracked courier, fully insured while it is on its way to you. You will receive tracking details as soon as it is dispatched.

We keep you updated as your PC is built and tested, and you will get tracking details once it is dispatched. If you would like an update, message us on WhatsApp or email office@pinkparsnip.co.uk with your order number.

We currently deliver within the United Kingdom. If you are outside the UK, please contact us before ordering and we will let you know what is possible.

You can pay at checkout by debit or credit card, Apple Pay, Google Pay or Shop Pay. You can also split the cost with Klarna or Clearpay.

Yes, there are a few options:

• Clearpay: 4 interest free payments every 2 weeks, at checkout
• Klarna Pay in 3: 3 interest free payments, 30 days apart, at checkout
• humm: up to 12 months interest free, arranged with us before ordering
• Payl8r, powered by Dopple: flexible term finance, arranged with us before ordering

All finance is subject to eligibility and approval. See our Finance Options page for full details and terms.

Klarna and Clearpay appear as payment options at checkout. Our step by step guide shows you exactly where to find them. For humm or Payl8r, please contact us before placing your order.

Every PC comes with our 12 month hardware warranty as standard, whether the parts are new or refurbished. New components may also have a manufacturer warranty that lasts longer.

For extra peace of mind, The Parsnip Promise extends your cover to 3 or 5 years in total. Full terms are on our 12 Month Warranty page.

The warranty covers genuine hardware faults under normal use. It does not cover accidental or liquid damage, overclocking or user modifications, software, driver and Windows update issues, game updates, RGB or screen software setup, or overheating caused by dust build up.

We are always happy to help with software problems, and our guides cover lots of common fixes. More involved software support can be a chargeable service, which we will always quote in advance.

First, have a look at our How To Guides & Fixes, as many common problems can be solved in a few minutes. Our AI assistant can also walk you through the right guide.

If you still need us, raise a support ticket on our Customer Support page with your order number, a short description and any photos. We reply within one working day. If we need to check your PC remotely, we use DWService.

We do not recommend overclocking, and it may void your warranty. Your PC is already set up to run at its best out of the box.

A little care goes a long way. Our PC Maintenance Guide and Cleaning Your PC Safely guide show you what to do and how often.

Yes, you can cancel within 14 days of receiving your item. It needs to come back in the same condition with all original packaging, accessories and manuals, and return postage is paid by you.

PCs built to your own custom specification can only be returned if they are faulty. Please email us before sending anything back, as returns without contacting us first cannot be accepted.

Please contact us straight away at office@pinkparsnip.co.uk. We will arrange a repair, replacement or refund and cover reasonable return shipping costs.

Once your return is received and approved, we refund your original payment method within 10 business days. Your bank may take a little longer to show it. Full details are in our Refund Policy.

We are a family run, husband and wife business. Adam (Mr P) has been building PCs for over 30 years, and Carly (Lady P) looks after orders, customers and suppliers. We are a limited company, VAT registered and fully insured.

Find out more on Why Buy From Pink Parsnip Computers.

We are open Monday to Friday, 9am to 5pm, and closed at weekends and on public holidays. Our AI assistant is available any time, and we pick up messages on the next working day.

WhatsApp is the quickest way, especially for photos and videos: 07353 767220. You can also email office@pinkparsnip.co.uk, call us on 07353 767220, or use our contact form.

Yes! Join our Discord for chat, recommendations and exclusive deals, and follow our live builds on TikTok. All our channels are on our Socials page.

We plant a tree for every order placed on our website, reuse component packaging, and recycle wherever we can. Read more on Our Environmental Impact.